Call Centre Outbound Agent

BUSINESS UNIT: FUNERAL SERVICES
ICEBOLETHU GROUP: CALL CENTRE - DURBAN
REFERENCE NUMBER: CCOBA070624
SALARY: COMMISSION
Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor, recognized as South Africa's second largest Funeral Assurance Group. It is also a Winner of the Standard Bank KZN - Top Brand award for 2022, a centre of excellence and a leading provider of dignified burial solutions.
Icebolethu Group is currently in search of 18 X DBN Call Centre Outbound Agents, who will facilitate bringing in new business through cold calling and selling Icebolethu products. The incumbent should possess, but not be limited to, the following qualifications:
Minimum Qualification

Matric

Experience and Knowledge Required

Any tertiary development courses.
Experience in Call Centre or customer services.
1-2 years Sales or Insurance experience.
Computer literate (MS Word, MS Excel, MS Outlook).
Financial Service Experience (advantageous).
Clear Credit & Criminal Record.

Skills and Competencies Required

Must have good communication skills.
Computer skills.
Administration skills.

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