Our client is seeking an experienced and motivated Business Process Automation Specialist to join our dynamic team. With a strong background in RPA technologies, excellent analytical and problem-solving skills, you will primarily work within the Microsoft Power Platform environment.Responsibilities:Provide clarity and guidance on business process and automation policies, processes and procedures.Analyze and review existing business processes and workflows to identify automation opportunities and inefficiencies.Lead the development of initiatives to automate manual and/or repetitive tasks, improve efficiency, and overall productivity.Support process owners, teams, and peers to understand business requirements and challenges.Lead in the development and implementation of automated workflows using Microsoft applications.Ensure data security, integrity, and compliance throughout the workflow integration process.Identify, define, and implement measurement criteria for success and report on the impact of automation initiatives.Partner with relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency, and accuracy of business processes, workflows, and automation solutions.Maintain accurate documentation of business processes, workflows, and integration automation solutions.Participate in the execution of all process improvements by the organization.Create and automate always-on reports on business process automation metrics and provide information on approaching automation solutions initiatives.Support and mentor employees through communication, information sharing, and knowledge management by creating a Community of Practice (COP).Research new methodologies, best practices, and tools and recommend enhancements to business processes, workflows, and automation solutions.Provide ongoing support to the organization in business process improvement and workflow implementation, deployment, and training.Provide ongoing support of deployed automated solutions.Continuously improve automated business processes, workflows, and integration automation solutions using Microsoft tools.Qualification and Experience:National Senior Certificate (NQF 4).Bachelor's degree in computer science, information systems, or related field.Relevant certifications.At least 6 years' experience in a similar automation position in a related industry.Experience in Business Process Management, workflow, and automation.Experience building and designing solutions using Visio, Power Automate, SharePoint, Teams, Azure, Process Advisor, JIRA, Confluence, etc.Experience mentoring and coaching developers.Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.Experience analyzing metrics and producing various reports to inform business process automation and decision-making through Power BI.Demonstrated experience and knowledge in the application of AI technologies and experience with AI Builder.Experience delivering and implementing innovative automation solutions that meet company needs.Experience with business process automation metrics.Experience leading and delivering on projects and initiatives with specific deadlines.Salary: Market related (negotiable based on the level of experience).Working hours: 08:00 – 17:00 Monday to Friday.Should you wish to apply for the position, please apply directly via this job board, ensuring that you quote reference number 202566 in the subject heading or email body.Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, if you do not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd does not hold applicants accountable for any application fee.Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email ******.
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