Qualifications
Marketing qualification: Mechanical/Technical qualifications/experience, particularly in Fabrication.
Sales experience: Within SMPP Fabrication discipline through Sub-Sahara Africa.
Quality Management System: ISO 9001/2008.
Travel: Must be able to travel extensively.
Responsibilities
As a senior member of the company management team, you have the responsibility to:
Protect the company by not placing it at technical, quality, or commercial risk by careful consideration of the customers' technical, quality, and delivery requirements.
Ensure that the Group vision of becoming "The Preferred Supplier in our Chosen Niche Markets" is achieved by working to continually upgrade the value and quality of company products.
Show open-minded team-spirited cooperation in the Management Team.
Operate in accordance with the requirements of the ISO 9001/2008 Quality Management System.
Comply with the requirements of the current Occupational Health and Safety Acts and Regulations.
Duties
The duties include but are not limited to the following:
Focusing on achieving budgeted sales by:
Conducting Marketing visits throughout the City, Province, and Country where necessary.
Establishing appropriate sales representative route, schedules, and areas of marketing focus.
Assisting with the compilation and implementation of a marketing strategy designed to meet the budgeted sales and growth rates.
Gathering customer information and their requirements.
Advising and recommending stock levels and product range.
Gathering pricing information, compilation of tenders and quotations.
Developing relationships with customers to position the company as a preferred supplier in their minds.
Compiling tenders, quotations, and proposals.
Tender submission and proposal presentations to clients.
Driving positive customer service through appropriate attitude and action.
Results orientated and sales focused.
Supporting and motivating sales staff, both internal and external, ensuring customer visitation, budgets achieved, projects/quotes follow up, and overall service delivery.
Developing and implementing strategies with the other market segment managers and product managers.
Assisting the marketing department with marketing strategies.
Organising continuous customer and staff training sessions.
Understanding the technical, quality, and delivery requirements of the jobs to ensure customer expectations are met by:
Collecting relevant technical books and brochures to build up a technical database to understand the group products as well as those from competitors.
Attending workshops and marketing seminars.
Liaison with other sales personnel.
Establishing a program to manage sales staff, including mentorship and training programs.
Formulating sales policies and procedures.
Smooth and effective processing of orders/contracts into production by:
Reviewing orders and contracts to fully understand the commercial, technical, and financial aspects in order to limit risk on the company.
Liaison with planning and production departments.
Tracking progress of orders to satisfy customers.
Organising an effective Administrative System by:
Maintaining documentation with regards to tenders, quotations, client visits, queries, customer satisfaction reports in a well-documented neat and accessible system.
Assisting administration and sales departments for month-end stock and sales figures and closing off.
Submitting written monthly reports by the 30th of each month in the agreed upon format, including trip reports/customer feedback.
Developing and growing the marketing function of the company by:
Providing insights into the market and assisting with strategic positioning.
Developing and building the company brand name.
Developing and maintaining the sales function, as well as related systems and processes.
Develop a spirit of cooperation and teamwork with Management and peers by:
Representing the company with no other side interests or moonlighting.
Undertaking the sales function by liaising with all personnel.
Agreeing on costing and selling prices based on overall company policy.
Any other duties required by management.
Key Performance Indicators
Reaching pre-agreed budgeted sales, gross margin, and gross profit ratios. Ensuring that your product range sales growth is at budgeted levels. Having an open and honest relationship with your Management and peers in the company.
Business Fundamentals
Drive up volumes.
Negotiate prices up.
Reduce costs.
Increase profitability.
Growth.
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