Business Development & Contracting Specialist
Description
• Calculating existing series, groups, and packages to meet deadlines and expectations
• Distributing relevant internal information
• Setting up training attendance and supplier meetings
• Negotiating and managing client trips and fam trips
• Requesting reports for meetings with necessary information
• Planning and executing pricing, promotion, and distribution strategies to maintain
relationships
Responsibilities
• Meeting client expectations and delivering high-quality service
• Offering clients the best prices and products available
• Exploring creative ideas and reviewing client offerings
• Building and maintaining relationships with suppliers
• Negotiating rates and products
• Ensuring effective communication with suppliers and colleagues
BUSINESS DEVELOPMENT AND CONTRACTING
• Ensuring client and management expectations are met
o Providing competitive rates and value options
o Adhering to deadlines and presenting proposals
• Understanding client target markets and developing products accordingly
o Sharing market research with managers
o Assisting with supplier negotiations
• Developing client-specific brochures
o Analysing markets and portfolios
o Negotiating rates with suppliers
• Analysing competitors' brochures and ensuring market competitiveness
• Negotiating with suppliers to maintain competitiveness
Supplier Negotiation
• Understanding the market and competition to ensure competitiveness
• Maintaining good supplier relationships
• Negotiating rates and value adds for client benefit
Managing Contracting Process
• Requesting rates and allocations
• Negotiating rates to meet client expectations
• Saving documentation and sharing information internally
• Handing over proposals to Operations and Reservations
Administration
• Following divisional procedures and policies
• Updating product lists and rate cards
Financial Reporting
• Explaining variances
• Managing margins
• Reconciling files
Teamwork
• Building and maintaining relationships within the team
• Proactively engaging with team members
Supplier Relationships
• Building relationships with preferred partners
• Securing the best rates
• Actively sourcing new products
Learning & Development
• Developing product knowledge
• Participating in industry events and workshops
• Staying updated on industry trends
Technical Skills
• Meeting client specifications
• Managing documentation effectively
• Strong Excel and Word skills
• Time management and problem-solving abilities
Requirements
Qualifications and Expertise
• Matric/Grade 12
• Tertiary Qualification in Tourism preferred
• Tourplan knowledge
• Negotiation skills and industry knowledge
• Language skills: English (compulsory), German & French (advantageous)
Competency
• Proficiency in Microsoft Office
• Working well under pressure and meeting deadlines
• Attention to detail
• Strong interpersonal and communication skills
• Integrity and honesty
• Problem-solving and negotiation abilities
Salary
• Competitive salary based on relevant experience.
Benefits
ABOUT OUR CLIENT
Our client, an African company, is committed to prioritizing their people, customers, and
suppliers by delivering exceptional quality, service, and value. They aim to infuse each
customer interaction with the unique essence and magic of Africa. The ultimate goal is for
our client to emerge as the leading integrated tourism group in Southern Africa, with a
strong international presence in sectors where they possess a sustainable competitive
advantage.
Key areas of international expertise encompass:
• Destination retail
• Global sports event management
• Duty-free retail on the ground
• Duty-free retail in the air
• Destination management
• Hotel management
• Lodge management
• Airport craft and curios retail
• Activity management
• Online corporate travel management