Job DescriptionAbout our client:Our client offers multiple industry service solutions helping their clients achieve above industry excellence. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling of togetherness, trust and respect and are always looking to support employees' continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement.What you will be doing:Analysing and comprehending each functional area in depth.Collaborating with diverse team members to understand and resolve issues related to each functional area.Interpreting supporting code of functional areas at a high level.Demonstrating functional area capabilities to the team.Taking responsibility for configuration management.Evaluating tasks that imply changes to the business function, require new setup, or potentially affect upstream/downstream components. This includes:Reviewing bug fixes to ensure that processes operate as intended.Examining and approving the Architectural Specification Document for the enhanced/fixed module.Working closely with team members to identify new business requirements and design business solutions.Preparing Solution Design documents for identified gaps in the current offering based on client-received business requirements.Identifying potential roadmap items to improve the solution for future development.Keeping up with industry regulations, advancements, trends, etc.Delivering business/insurance training (Train the Trainer).Training and providing support to team members on functionality and configuration.Collaborating with the client Product Owner as a stakeholder.Collaborating with Testers (internal and client) and regression teams.Facilitating consultations with various team members to ensure that the client takes ownership of their issues.What you need:BEng Industrial Engineering or other relevant qualification is preferred but not essential.Previous experience in a similar position.Proficiency in the following areas:Composing requirement specifications for information systems.Possessing end-to-end experience of the development lifecycle, including testing and training.Familiarity with UML terminology, particularly in relation to use-cases and activity diagrams.Demonstrated expertise in interacting directly with end-users.Job ID: J104550
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