About the job Business Analyst (HealthCare)Position(s) are available at both an Associate (3 years relevant experience) and a Senior (8+ years experience) level.Job purpose:Understand the business requirements and through structured process documenting, validating and translating it into functional specifications that are used by technical experts to craft analytical solutions. Ensure robust process and business documentation is maintained and updated in line with product road maps. Building strong relationships across a range of teams involved in analytical delivery.Core responsibilities include:Facilitate the development of a business case by working with analytical product ownersDocumenting and understanding client requirements using the Customer Requirements Specification (CRS)Designing and validating functional solutions by interpreting the CRS into a set of Product Requirements Specifications (PRS)Demonstrate GUI prototypes, to validate the designsPropose solutions by reviewing the approved CRS and PRSAssist project managers and owners by updating and reporting on progress and managing delivery, and if required, conduct a Post Implementation Review (PIR)Ensure testing of solutions by applying the test basketUpdate and publish release notes related to changes, maintain and update all related documentation, and perform live monitoring of the new systems during go-liveRespond to incidents and conduct preliminary analysis of issuesDocument the SLAParticipate in internal delivery forumsWhat you need to be successful:Behavioural skills:Communication skills across a wide range of stakeholdersAbility to work cohesively in a team environment with key focus on the dataHigh level of attention to detail, resilience, enthusiasm, energy and drivePositive, can-do attitude focused on continuous improvementAbility to take and provide feedback to drive improved deliveryAbility to problem-solve and execute solutionsTechnical understanding: An understanding of the technical tools used in healthcare analytics is preferred with respect to the following topics:Informatics or relevant degree, or similarExperience in healthcare technology is preferred8+ years experience as a Business AnalystUnderstanding of analytical and solution architecture on cloudBusiness/process mappingUnderstanding of patient health management, provider profiling, healthcare reporting, and other key healthcare technologiesUnderstanding of clinical tools including coders, groupers, and classificationsUnderstanding of data science in the healthcare spaceUnderstanding of healthcare benefit pricing, product pricing and other actuarial calculations (reserving, risk rating, etc.)Understanding of fraud and operations environmentQualifications:Informatics or relevant degree, or similar (Honours degree preferred)Experience in healthcare technology is preferred
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