Bookings Clerk

*THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE* We are looking for a well-presented and eloquent Bookings Clerk who excels in communication, prioritizes customer service, and has exceptional problem-solving skills to join an upmarket dealership. Your role will be to deliver an above-average service experience to customers and facilitate effective communication between customers, parts, and service departments to meet satisfaction targets. Your responsibilities will involve scheduling vehicle appointments, providing service recommendations, coordinating with the Service Department, upselling and cross-selling, handling administrative tasks, and collaborating with the team. 1 Year of Bookings experience in a franchised dealership and working knowledge of a DMS are required. Job Requirements Matric Certificate A valid Drivers License At least 1 year of Bookings Clerk experience within a franchised motor dealership (Premium Brand preferred) Working knowledge of a DMS package Fluent in both English & Afrikaans (a third SA language would be an advantage) Well-presented and well-spoken Stable work history Contactable references You will need the following documents and experience to apply. A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving Qualification Certificates (Matric minimum) A valid Drivers License A recent photograph of yourself 3 months of payslips Names and contact numbers for at least 2 References Astor Automotive Staff T/A Astor Motor Recruitment