Av Onsite Resource

Perform a daily checks of AV equipment of booked meeting rooms in the morning, before meetings starts Assistance in equipment set up, testing and standby assistance as requested for meetings and events.
Such as Auditorium and Training 7-War Room for Presentation, Broadcasting, Video Conferencing and Delegate System RecordingsProvide End-user training on AV equipment usage.Management of AV service requests and incident reporting.
Attend to calls logged related to the AV installation in the pause areas, meeting rooms, auditorium and war roomChecking of audio-visual equipment during times when rooms are not in use in preparation for live meetings and/or events.This includes basic functionality systems checks and documenting, troubleshooting, resolving and/or escalating any identified anomalies.Perform root cause analysis of technical issues reported, in order to assist with troubleshooting and issue resolution.Reporting service escalations to Ubuntu Service Desk for any issues that cannot be resolved onsite.Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.Clean various AV equipment including but not limited to camera lenses, monitors, pause area TV screens and projector fans Change projector lamps and filter cleaning Ensure that all faults are reported in the correct way and in a timely mannerProactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly Making sure DSTV distribution is working throughout the buildingEnsure all projectors are switched off before leaving site Attend to calls logged related to the Network & Telephony installation.Minimum Requirements:Senior Certificate (essential);Knowledge of wiring, cable termination and best practice standards;Crestron experience (Non-NegotiableAudio Visual installation ExperienceKnowledge of Audio Visual SystemsProof of technical skills and experienceMust have valid drivers license.Good CommunicationTime management skills