Assistant Lodge Manager

5 years minimum experience in similar 5-star LODGE MANAGEMENT positionMatricGood command of the English languageProven skills & track record in Front of House & F&B managementWell-spoken and presentableBe guest-centric ensuring great experiencesInnovative and creative - To drive hospitality at the Lodge to new levelsMust be experienced in managing, training, cost control and have strong administrative skillsRelationship building, with staff, guests, the community, the industry (agents and other lodges)Strong leader who has overseen employees beforeFormal hospitality degree/diploma preferableMust be able to successfully manage the lodge in the absence of the Resident Lodge Manager, and assist in the day-to-day operations of the LodgeLateral thinking abilityInitiativeMust be able to cope under pressure to meet guests needsGood interpersonal skills and communication with staff and guestsAttention to detailDiligence and self-motivation to meet deadlinesWillingness/ability to share information and teach and inspire othersComputer and financial skillEffective leadership & management skillsPlan and manage lodge operations effectivelyDrive the broader goals of the group as required by Head OfficeKnowledge of OPERA Systems or similar PMS system requiredKnowledge of Game Reserve Operations requiredComputer literateAble to handle pressure & difficult situations if requiredAble to multitask & deliver as required in accordance with company standardsAdherence to all company practices