A well established company based in Mpumalanga is seeking a Area Sales Manager.
Duties:
1.Planning
· Execute the annual sales strategy and plan for allocated area/region.
· Design and implement tactical and operational plans in order to meet strategic objectives within the allocated area/region.
· Regular reporting against department objectives and annual calendar
2.Sales - New Hardware Merchants
· Identify opportunities to source new independent and franchise hardware merchants and convert them to the buisness.
· Assist new hardware merchants with the company onboarding process.
· Work with internal departments such as Merchant Support and Marketing to ensure that
· Hardware merchant & credit champion profiles are setup.
· Hardware merchant & credit champion receives adequate training.
· Hardware merchant & credit champion completes their incubation program
· Marketing material is dispatched to stores.
· Develop and maintain good relationship with hardware merchants, credit champions and other role players in the industry.
· Develop a comprehensive understanding of the industry and how credit solutions can benefit hardware merchants.
· Be a brand ambassador and reflect company values at all times.
3.Sales - Existing Hardware Merchants
· Develop and maintain good relationship with hardware merchants & credit champions
· Have regular face-to-face meetings with hardware merchants & credit champions to ensure continued and increased business by
· Reviewing and discussing sales performance.
· Identify and reporting on any operational challenges.
· Identifying areas of improvement in the sales origination process.
· Analyze performance data against budget, and implement corrective strategies where needed for
· Underperforming hardware merchants & credit champions.
· Dormant hardware merchants & credit champions.
· Assist in the improvement and optimization of internal processes and policies.
· Ensure partner compliance with company policies and regulatory bodies.
· Handling and resolving of complaints (3rd Line Support)
· Serving as the face of the organization to external partners.
· Be a brand ambassador and reflect company values at all times.
4.Marketing
· Execution of the marketing initiatives within the merchant sales channels in support of meeting sales targets.
· Execution of promotional / brand/ and incentive campaigns as set out in the annual sales plan.
5.People Management
· Lead and manage the external sales function (Internal and External Credit Champions) within the allocated area/region of responsibility by:
· Providing visible and clear leadership promoting a culture of high-performance standards and customer centricity.
· Ensure Credit Champions have clear and realistic targets/goals.
· Monitoring and reporting of sales performance.
· Ensure effective communication and change management.
· Identify training needs and ensure adequate training and coaching takes place.
· Address any behavioral concerns in line with the Company's Disciplinary Policy
· Internal Credit Champions:
· Absence management and controls.
· Management of monthly payroll reports, overtime, and unpaid leave transactions.
6. Stakeholder Management and Communication
· Share merchant and credit champion monthly performance reports.
· Regular progress feedback to line management regarding projects and targets.
· Knowledge share with team members and internal stakeholders
Requirements:
• Matric (Grade 12)
• 3+ years' experience in a sales role
• Experience within the hardware sector and/or financial services (loans) will be advantageous
• Tertiary qualification in Sales or relevant sales and relationship management experience.
Computer Literacy:
MS Office (Outlook,Excel)