Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism IFS - Operations
Management Level Administrative
Job Description & Summary A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning.Our Office Services team is responsible for managing the well being of our office environment as well as responding to office requests from PwC partners and staff to help keep the office running smoothly.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Conduct self in a professional manner and take responsibility for work and commitments.
Flex approach to meet the changing needs of teams and clients.
Identify and make suggestions for improvements when problems and/or opportunities arise.
Learn about business needs are changing and consider the impact on services provided.
Take action to stay current with new and evolving technology.
Handle, manipulate and analyse data and information responsibly.
Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
Anticipate the needs of others and take appropriate action.
Embrace different points of view and welcome opposing and conflicting ideas.
Uphold the firm's code of ethics and business conduct.
MAIN PURPOSE OF THE JOB
To assist internal clients with the retrieval of company documents, and to ensure the safekeeping, updating of systems and to control the destruction procedures of company files.
Assist internal clients with the retrieval of company documents.
Ensure the safekeeping, updating and destruction of all company documents.
Ensure the efficient running of the archiving department.
Ensure to familiarise with the Archiving Dept. General Rules.
Ensure to Read & Understand document retention policy.
To assist internal departments without filing clerks, with the collection of files.
To assist with any additional Archive related request.
Ensure to add, update Audit and Non Audit information on the database register.
Ensure that client's requests are met on a daily basis, and to give immediate feedback when there is a problem.
Answer client's requests via SnoW platform.
Assist clients with the retrieval of documents both on-site and off-site.
Manage Document Storage
Ensure that all documents registered on the archiving system are kept under strict confidentiality.
Ensure that the client signs for each document leaving the archives.
Ensure that documents are distributed to internal clients only, and not to clients of the firm.
Ensure that no one without legal access is allowed to enter the archives.
Be present when assisting clients in the department.
Daily Duties
All documents are registered on hard copy.
Assist departments without filling clerks with collection of bins, bulk documents and issuing of empty storage boxes.
Ensure that box numbers are recorded on outgoing files to clients.
Ensure that deep storage bins are collected on floors for the destruction of confidential documents.
Ensure that document returns are captured and recorded before dispatch to deep storage.
Ensure that incoming documents from clients are sorted under the correct departments to prevent confusion.
Follow and understand all oral and written instructions.
SKILLS
Active Learning
Active Listening
Coordination
Critical Thinking
Learning Strategies
Reading Comprehension
Service Orientation
Social Perceptiveness
Speaking
Time Management
Computer Literacy
ATTRIBUTES
Teamwork to achieve Department objectives.
Strong Ethics
Education Degrees/Field of Study required: Degrees/Field of Study preferred:
Certifications
Travel Requirements Up to 20%
Available for Work Visa Sponsorship? No
Government Clearance Required? Yes
Job Posting End Date November 30, 2024
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