african safari expert fits b2c experienceAfrican Safari Expert - FITs & B2C experienceAfrican Safari Expert - FITs & B2C experience.
Northern Suburbs, CPT – Hybrid/ Remote (Will consider candidates outside of CPT)
Working on weekends and public holidays (roster basis)
Salary – Highly Negotiable on exp. + Monthly Commission + Benefits
The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships. A positive, can-do attitude. Will consider candidates outside of CPT.
Requirements:
Tertiary qualification in Travel and TourismFITs & B2C Safari Sales experience (Direct Safari package sales to the consumer/clients) - Essential (More inbound than outbound experience would be preferred)Strong knowledge of African destinations, logistics and properties – Experience in Southern and Eastern Africa Safari and a bit of Indian Ocean Islands.5+ years' experience in the tourism industry specifically selling African safaris.5+ experience in a sales environment dealing with direct consumers.Skills, Knowledge & Attributes:
Excellent written and verbal communication skills.Superior interpersonal and organisation skillsAbility to meet deadlines, accept challenges and work under pressure.Driven sales and customer service skillsCapable of self-management & self-actualizationHighly flexible with ability to work in a fast-paced and dynamic environment.Diligent, high degree of perseverance and attention to detailResponsibilities:
Manage the entire client interaction from enquiry to post travel.Sharing your first-hand knowledge of African destinations with potential clientsPreparing exceptional quotations and itineraries matching clients' expectations and budgetManaging the entire booking process with a high level of attention to detailInvoicing and collecting client payments.Ensuring all travel documents are accurate and of the highest standard.Providing top-level customer support at all stages - before, during and after travelMeeting all monthly sales targetsGoing the extra mile to ensure exceptional customer service and a wow factor to all our clients.Manage all internal systems and procedures efficiently and effectively.
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