Time left to apply: End Date: September 29, 2024 (6 days left to apply)
Job requisition ID: R18047
Job DescriptionTo provide required support and services to both internal and external stakeholders related to policy administration (e.g. renewals, policy endorsements, etc) and ensure continuous service to customers within agreed service level agreement.
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our team in FNB Commercial Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
The Ideal candidate must have the following exposure: Manage costs/expenses within approved budget to achieve cost efficiencies.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers, and senior staff members.Resolve all customer queries efficiently, and within agreed timelines.Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.Monitor changes in laws, regulations, initiatives, and relevant industry practices, drafting and implementing appropriate interventions.Comply with governance in terms of legislative and audit requirements.Set up and maintain filing systems for the business unit to ensure efficient service is provided.Maintain all administrative processes for the department's operational activities.Provide efficient and effective administration support to ensure accuracy in the functional area.Provide timeous and accurate management information.Plan and manage performance, skills development, employment equity, talent, and culture of team in order to improve innovation, achieve efficiencies, and increase competencies.Manage own development to increase own competencies.You will have access to: Opportunities to network and collaborate.A challenging working environment.Opportunities to innovate.We can be a match if you are: Adaptable and curious.Sales driven.Thrive in a collaborative environment.Client-centric.Minimum Qualification: FAIS accredited qualification.RE5.DOFA statement – dated not longer than 3 months.Must have obtained product-specific training.Apply now if you are interested in taking the next step. We look forward to engaging with you! Appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job DetailsApplication Closing Date: 29/09/24
All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound, and sustainable way.
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