Responsibilities:
Assisting the Store manager with stock take & store administration
Monitor and analyse stock movement within the store
Implement risk management procedures, which mitigate stock losses and shrinkage.
Ensure compliance of all administration, systems and reporting procedures
Extract store reports to analyse store turnover and stock performance
Understand and present information to Store manager
Organise and maintain in-store filing systems
Monitor and control cash or transactional activities to ensure processes are followed
Uphold in-store safety and security procedures.
Process customer transactions via active retail system (POS)
Identify customer needs through professional engagement and communication.
Establish customer loyalty by promoting cash reward programs.
Take initiative to improve customer experience and satisfaction.
Adhere to visual merchandising principles and follow housekeeping procedures
Continuously take on opportunities to develop your own selling skills and product knowledge.
Work within a team to meet sales targets and implement store objectives.
Remain in sync with the latest fashion trends.
Requirements:
A Grade 12 qualification
A minimum of 3 years retail or admin experience
Proven experience operating at a leadership level
Skills:
Have an interest in fashion
Good administration ability.
A passion for excellent customer service and sales environment
Be computer literate
Have a preference to work in admin
Be able to work under pressure.
Be available to work shifts.
Able to communicate in a professional manner.
The ability to plan and organize.
An independent operator
Behaviours for success:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/written communication skills and good organizational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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