Purpose of the Role: Identify, design, and specify application solutions meeting business requirements and achieving benefits. Facilitate the implementation of identified solutions using recognized project management methodologies. Support and maintain existing application solutions to ensure optimal utilization. Manage SAP Human Capital Management cross-functional areas including budgets, projects, audits, licenses, and communication. Main Responsibilities: Provide SAP HCM solutions addressing current and immediate needs. Ensure SAP compliance with obligations and maintain a pipeline of changes aligning with business plans. Design SAP HCM solutions ensuring application of strategies, policies, standards, and best practices. Deliver service against SLAs and KPIs with excellent end-user adoption and minimal incidents. Coordinate system maintenance life cycle and lead monthly action list work sessions. Manage external services, ensure legal change updates, and oversee SAP landscapes alignment. Provide ongoing advice, support, and system opportunity identification for HR systems. Develop, enhance, and implement IT applications, including system development projects. Maintain SAP user profiles, conduct system audits, and provide reporting and integration coordination. Demonstrate effective teamwork, self-management, and KPI achievement. Education and Qualification: Degree in Information Technology / BCom / National Diploma in Information Technology. SAP qualifications in HCM module. Minimum 4 years relevant experience, preferably in SAP ECC 6 with HR modules. Knowledge and Skill: Business principles and process understanding. System analysis, end-user knowledge, and SAP Payroll & Time Management processes. Planning, negotiation, project management, and advanced computer skills. Verbal and written communication, report writing, problem-solving, and decision-making. Experience and Training: Demonstrated success in team leading, project management, and exposure to relevant systems. Valid Code EB driver's license and global organization exposure preferred. Customer Relationships: Internal: Management teams, operational managers, audit team, cross-functional project teams. External: Supplier representatives, consultants, auditors. Leadership / Supervision: May lead project teams; no specified number of subordinates. Competencies: Assertive, stress-tolerant, deadline-driven, with organizational awareness and effective communication. High-energy self-starter and collaborative team player. Behavior Standards: Adaptability, initiative, interpersonal skills, strong technical and organizational skills. Ability to lead with integrity, respect, and energy, challenge for change, and take accountability for results and people.
